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Special Care & Cleaning for Clarity Enhanced Diamonds
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BigDiamondsUSA, Inc.
Patrick Fay, Owner
29 East Madison Street
Suite #1510
Chicago, IL 60602
Phone: 877-795-1101 (within US) or 1-312-795-1100 (Outside the U.S.)
Appointment Hours: By Appointment Only, Monday – Friday, 2 PM – 6 PM Central Standard Time. We are closed on weekends.
Business Hours: Monday – Friday, 12 PM - 7 PM Central Standard Time. We are closed on weekends.
Email Us at Anytime: diamonds@bigdiamondsusa.com
For cleaning your diamond and keeping it sparkling just like the day you received it, we suggest using a soft toothbrush to gently brush the underside and surface of the diamond to remove any dried hand soap, hand lotion, etc...which has adhered to the diamond during everyday wear, and which causes diamonds to appear dull. The gentle action of the brush will loosen and remove any dirt buildup or residue on the diamond, and keep it looking new and sparkling just like the day you received it. We also provide ammonia free liquid jewelry cleaner for safe cleaning of your clarity enhanced diamond. Studies have shown that pure ammonia such as found in store purchased jewelry cleaners have been known to affect or alter the enhancement process. Therefore, we have provided you with a container of jewelry cleaner that is ammonia free, and safe for all diamonds, gemstones, and jewelry. Also, home cleaning products containing ammonia such as Windex which you may use in your home are deemed safe when using and wearing your clarity enhanced diamond at the same time.
Being informed and knowledgeable in the care of your enhanced diamond will ensure its luster and beauty forever. We warranty for life, and put it in writing...that in the unlikely event the enhancement is altered in any way, regardless of fault, we will restore the enhancement free of charge.