Included With Your Purchase

BigDiamondsUSA, Inc.
Patrick Fay, Owner
29 East Madison Street
Suite #1510
Chicago, IL 60602

Phone: 1-312-795-1100

Appointment Hours: By Appointment Only, Monday – Friday, 2 PM – 6 PM Central Standard Time. We are closed on weekends.
Business Hours: Monday – Friday, 1 PM - 7 PM Central Standard Time. We are closed on weekends.

Email Us at Anytime:
diamonds@bigdiamondsusa.com

Our Services Do Not End With The Sale! We offer personalized service even after your purchase, and many of these services are free up to 1 year after the sale. Included with your diamond ring purchase are the following items and documents:

*Black Velvet Ring Presentation Box

*Retail Replacement Value Appraisal Report (one copy for your personal records and one copy for your insurance company)

*United Gem Laboratory Diamond Certificate (specifying your diamonds details as graded by a Graduate Gemologist)

*Lifetime Warranty Certificate- on the enhancement process of your diamond. We warranty the clarity enhancement process for life, and in an unlikely event that it is altered in any way, regardless of fault, we will restore the enhancement free of charge.

*Your Sales Receipt

*Jewelers Mutual Insurance Company Brochure- for insuring your jewelry. We highly recommend Jewelers Mutual as they insure our company and 90% of all jewelry stores in the U.S. Jewelers Mutual provide competitive rates, excellent customer service, and flawless hassle free diamond replacement in the event of a loss of your jewelry item. For more information you can visit their website at http://www.jewelersmutual.com/ or Simply Click Here to go Directly to Jewelers Mutual Insurance's Website

*FREE Container of Ammonia Free Jewelry Cleaner with your purchase

*FREE Ring Sizing for one year after the sale

*FREE Minor Repair of Ring Setting for one year after the sale. Minor ring repair is not to exceed a $50 retail value. If the charge is greater, then the customer pays the overage.

*FREE Professional Cleaning & Polishing of Ring for one year after the sale

*FREE Replacement of Lost Accent Diamonds for one year after the sale (replacement of lost accent diamonds is not to exceed .05 carats for each diamond)